Latest News

When a confirmed booking means a confirmed booking…

Posted on by creare

We have just completed an exceptionally busy Summer with a lot of families wanting to be settled in their new homes before the new school term.

What always amazes us is the number of people who are frantically phoning around urgently trying to get a removal company for a confirmed date as their remover has let them down. Of course the number of professional removers far outstrips the unscrupulous removers, however, it is important that the customer always check a company’s booking policy before they confirm their removal date.

At Matthew Carter Removals and Storage Ltd once a customer accepts our quotation we run through dates and availability with them prior to the exchange of contracts. Once the date is agreed between the customer and ourselves the removal date is confirmed. Once we have that booking confirmed, via a signed acceptance form from the customer and a deposit has been taken, we set aside an appropriate vehicle and crew for their move. Once all our vehicles and crews are booked out for that given day all other work is turned away. Importantly we do not sub contract our removals out to other removal companies or use agency staff so our customers are guaranteed to receive the highest level of quality service from our experienced crews.

With us the customer is guaranteed a removal firm on the date they have confirmed and our customers can rest assured that their move will not be cancelled at the last minute! So if you’re looking for a reliable removal company who won’t let you down give us a call on 0186 588 0874.

 

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